Accessibility statement for bettervaluerail.uk

This accessibility statement applies to www.bettervaluerail.uk

This website is run by the Department for Transport, the Office of Rail and Road, and Network Rail. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Some documents and PDF documents are not fully accessible to screen reader software.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email bettervaluerail@dft.gov.uk.

We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: bettervaluerail@dft.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Transport, the Office of Rail and Road, and Network Rail are committed to making the website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of our PDFs and Word documents that provide information and guidance are not fully accessible. By October 2021, we plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

When we publish new content we’ll make sure it meets accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 25 June 2021. It was last reviewed on 25 June 2021

This website was last tested on 25 June 2021. The test was carried out by the bettervaluerail.uk team.

We tested all pages using both manual and automated testing.